The 2-Minute Rule for telus billing support

The 2-Minute Rule for telus billing support

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I have experienced troubles Along with the Tech Support for the house Internet too so hard we expended around an hour or so handling a concern. I’ve been possessing for months and months.

These brokers working towards Telus Added benefits, instead of keeping the previous loyal customers they make them disappear to look for other service provider

We're sorry to listen to about all these challenges you've got professional with each tech support and billing. You should send out us A non-public information, and we’ll function to obtain you the assistance and follow-up needed to take care of these troubles as quickly as possible.

Have you attempted making use of the web Chat? Go online to My TELUS along with the the Chat icon will be within the decrease ideal with the window. Respond to the questions about what sort of enable you'll need then maintain replying to the bot with "I need to talk to a person" until eventually the bot presents up and passes the Chat to anyone.

How do I find that particular person.  I feel I am likely into a new billing cycle and I are already jogging in circles for weeks

I am requesting a transparent breakdown of my contract, such as all applicable discount rates, and a fair resolution to the problems I’ve expert. Additionally, I check with that somebody evaluate the call recordings to understand the inadequate remedy I obtained from numerous brokers.

  I was not telling but striving to talk to him yet he acquired mad and hung up.  This is often absurd and intensely Terrible customer service.  I might be pulling my two lines from Telus . If This is actually the customer service consumers are obtaining from the reps than you have to source it somewhere else.  I are actually with Telus for around fourteen years and It truly is very sad that it's arrive at this . Looking at these threads and comments left by Other people it appears I'm not telus billing support the one a person.  

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Thank you on your awareness to this subject. I anticipate a prompt and satisfactory resolution.

The hrs they've got are certainly not Functioning properly with my work and caring for an elderly member of the family busy timetable. I also chatted Nonetheless they explained to me I need to connect with in. 

The TELUS workforce acknowledges that our perform spans quite a few Territories and Treaty locations and we've been grateful for the traditional Knowledge Keepers and Elders that are with us these days, anyone who has absent in advance of us plus the youth that encourage us.

I had some minor issues but I'd absolutely no idea how to repair them. Then, my co-employee recommended me within your service. Your staff have been really client and handy! As a result of all of these!

Yeah, I’m binding by a two 12 months deal sad to say, I’m only four months in, but I did get somewhere. I assume The manager Business known as me these days so I have a mobile phone dialogue with him in one hour. We’ll see how that goes.